Summary Purpose: Australian Red Cross is seeking Expressions of Interest (EOI) from individuals or consulting companies interested in undertaking a baseline assessment for our new international program model. The purpose of the baseline assessment is to assist Australian Red Cross and its partners jointly establish the targets we seek to achieve over the course of the five year program, in line with our shared objectives.

Audience: The primary audience is Australian Red Cross and its partner Red Cross/Red Crescent National Societies (Fiji, Red Cross Papua New Guinea Red Cross, Solomon Islands Red Cross, Tonga Red Cross, Vanuatu Red Cross, Indonesia Red Cross, Myanmar Red Cross, Mongolia Red Cross, Timor-Leste Red Cross.)

Commissioning agency: Australian Red Cross in partnership with its partner Red Cross/Red Crescent National Societies.

Reports to: Program Quality Technical Lead, Australian Red Cross

Timeframe: October-November 2019

Methodology summary: Primary data is required to complement existing secondary data in order to present a comprehensive picture of what Australian Red Cross and its partners are jointly seeking to achieve. The data collected within the frame of this baseline will be both quantitative and qualitative in nature and triangulated with existing secondary data.

Locations: Primary data will be collected in two-three sites per country as well as well as at central (national) level. Australian Red Cross and its partners will undertake purposive sampling to select the data collection sites based on agreed criteria. These criteria will be shared with the consultants.


Australian Red Cross is commencing a new five year international program. The program focuses on Asia Pacific, and prioritises engagement with partners in nine countries2, as well as at regional and global levels. The program design draws on extensive consultation with Red Cross Red Crescent Movement partners and Australian organisations, our analysis of the Asia Pacific strategic context, lessons learned from the last four years, and an examination of where Australian Red Cross is ‘best placed’ to support our partners’ humanitarian action and contribute to improved humanitarian outcomes in the wider region. A summary of the new program design is annexed to this document.  


The new design includes a performance framework to guide the program and the first step in operationalising this framework is to conduct a baseline assessment. The purpose of the baseline is to establish annual and end of program targets against which we and our partners can track our joint progress across the five year period. Wherever possible, data will be sourced from existing systems, to reduce the burden of duplicate processes and reports. However, some primary data is also required to complement existing secondary data in order to present a comprehensive picture of what we are jointly seeking to achieve, our progress and lessons, and to inform our joint learning and influence others. 

Methodology and scope

To ensure consistency of approach across the nine focus countries, the baseline assessment methodology has been developed by Australian Red Cross in collaboration with partners. The baseline assessment will employ a mixed methods approach where both quantitative and qualitative data will be collected concurrently using a suite of tools including tailored survey questionnaires, semi-structured interviews with key informants, and focus group discussions.

Primary data collection will include national and community level consultations with a series of key stakeholders including Red Cross staff and volunteers at national and sub-national levels; government representatives; civil society organisations; and community members.

The baseline assessment final product will be a report, owned by Australian Red Cross and our partners, which will be used to establish joint annual and end of program targets per country, in line with our shared objectives.

Consultant responsibilities

In consultation with Australian Red Cross’ Program Quality Technical Lead and the relevant National Society focal point:

(a) Review the pre-designed baseline assessment tools (survey questionnaires, interview guides, focus group discussion guides)

(b) Plan field work logistics

(c) Develop and conduct training for selected enumerators in each field site (Red Cross Red Crescent National Society local community volunteers will be engaged as enumerators where possible, under the guidance and supervision of the consultant(s)

(d) Lead the community level data collection including:

  1. Supervise all activities of assigned interviewers/enumerators during the community level data collection process
  2. Ensure interviewers/enumerators undertake the surveys with the establishments/ households/respondents chosen for the sample without substitution

III. Review data from interviewers/enumerators and provide overall data quality assurance

  1. Check completed questionnaires and approve for data entry
  2. Safeguard the confidentiality and privacy of the collected information

(e) Prepare a country level progress report at the end of the field work including number of surveys completed and entered into data entry system, any issues encountered and how they were resolved (for example, the number of replacement households and why they were necessary)

(f) Submit hard and electronic copies of all documents to the relevant national society focal point

(g) Undertake data analysis and prepare a draft final report (report template to be provided)

(h) Submit a final report, incorporating relevant feedback

All reports are to be in English.


Proposed timeline                                                



By end September

Terms of Reference circulated and

consultant expressions of interest received

Mid October

Contracting completed

Mid October – November

Sharing and review of key documents

Briefing/inception meeting

Field data collection (2-3 sites plus capital)

Data analysis

Draft initial report and submit to Australian Red Cross and relevant national society focal point

Mid-end November

Discuss preliminary findings

Australian Red Cross and partners provide feedback on draft report

30 November

Final report submitted to Australian Red Cross and relevant national society focal point


Annex One

Australian Red Cross Program Design 2019-2024


Australian Red Cross’ new five year international program design draws on an extensive consultation process with Red Cross Red Crescent Movement Partners, and Australian organisations over a two year period. This is further supported by our analysis of the Asia Pacific strategic context, an examination of our organisational knowledge and expertise, consideration of where we are ‘best placed’ within the Movement and the wider region, and lessons learned from the last four year program.

Disasters caused by natural hazards affect over 200 million people a year on average worldwide.

Millions more are displaced by man-made and human-induced crises and disasters. With global population growth, unplanned urbanisation, increased economic inequality, intractable conflicts and extreme weather events associated with climate change, these trends are likely to increase.

Research has shown the impact of disasters and crises on communities could be mitigated, and costs associated with response interventions reduced, if greater investment was made on reducing risk and building resilience. However, between 1980 and 2009, just 0.07% of all development aid was spent on disaster prevention and preparedness.

With our local to global structure and unique position as auxiliary to public authorities, the Red Cross Red Crescent Movement (the Movement) is well positioned to work with communities, local authorities and other key stakeholders, including private sector, to develop operational plans for disaster and crisis preparedness; and raise awareness, advocate for, influence the development, and support the institutionalisation (into laws, policies and plans) of Early Warning Early Action initiatives to reduce the impact and cost of disasters and crises.

The Program – what are we seeking to achieve?

The overall goal of Australian Red Cross’ International Program (the program) is to achieve stronger, more resilient communities with increased capacity to prepare for, anticipate, respond to and recover from disasters and crises, with a focus on Asia Pacific.

The program goal emphasises the critical role communities play in disaster risk management and the essential relationship between national societies and the communities they serve.

To achieve the overall goal, the program will work towards three end of program outcomes:

Outcome 1: National societies are more sustainable humanitarian actors and have the trust of their public authorities and communities.

This outcome focuses on supporting stronger national societies, ensuring relevant governance, policy, systems and procedures are in place to fulfil their humanitarian mandate.

Outcome 2: National societies are delivering effective and inclusive disaster risk management.

This outcome focuses on increasing the effectiveness of national society-led disaster risk management across the continuum from risk reduction to having preparedness plans in place to respond to disasters and crises when they occur, including establishing early warning systems to enable early action.

Outcome 3: The Movement is influencing policy and practice that enhances locally-led, inclusive and accountable humanitarian action.

This outcome focuses on influencing the humanitarian system to enhance locally led humanitarian action, in line with global commitments to localisation.

A focus on protection, gender and inclusion is embedded across all three outcomes.

Achieving our goal – how will we do it?

Australian Red Cross will utilise the following strategies to achieve the program goal and end of program outcomes.

Core Costs

The provision of core cost funding to support the efforts of selected national societies in Asia and the Pacific. This is intended to enable national societies to minimise the gap in their core operating costs, allowing the financial space to focus on enhancing their governance and institutional functioning as independent local organisations.

National Society Development

In parallel with funding for core costs, we will support national society development in the areas of:

enhanced governance through strengthening the foundational infrastructure of national societies (including policies, systems, structures, competencies and capacities) to ensure they are able to fully realise their auxiliary roles and engage with their public authorities and civil society to influence and deliver effective humanitarian outcomes;

financial sustainability focusing on supporting national societies to identify and mobilise diversified income streams that can reliably underpin their ongoing domestic responsibilities. A key focus of financial sustainability is maximising local revenue, reinforcing the position of a national society as a key civil society institution with primary accountability to local stakeholders rather than international donors;

ethical practice to support approaches that capture the ethical integrity of Movement principles and their operationalisation through existing and future Movement statutes, policies and other instruments, including decisions of the International Conference and the IFRC General Assembly. Australian Red Cross will support IFRC to develop operational guidance on what it means to act ethically in areas such as organisational policies and statutes, behaviours, services, and relationships and awareness and training programs to support the rollout of the National Society Statues Toolkit.

Disaster risk management programming

Disaster risk management programming supports national societies to access, develop and sustain the necessary people, knowledge, skills, systems and technologies to lead high quality, evidence-based, inclusive disaster risk management. This will include:

o strengthening national society preparedness for effective response, enhancing systems where they already exist and adopting new systems and practices where there are gaps or identified opportunities for improvement. One focus area will be supporting national societies to move into cash-based programming by ensuring they have the people, systems and partnerships in place to effectively engage in this expanding area;

o enhancing global and regional surge capability to support effective response, prioritising national and regional capacity but maintaining international capacity to support when local resources are overwhelmed;

o increasing understanding of disaster risk and influencing increased investment in risk reduction and early action. Australian Red Cross will work with IFRC, the Red Cross Red Crescent Climate Centre and national societies to enable forecast-based early action initiatives; raise awareness of the benefits of forecast-based early action with governments and other key stakeholders; and advocate for the adoption of forecast-based and early action protocols and disaster risk financing mechanisms into regional, national and local contingency plans.

Technical support across the disaster risk management continuum will focus on:

o ensuring protection, gender and inclusion are embedded across all of our work; identifying the specific and differentiated needs, vulnerabilities and capacities of women, men, girls and boys across the disaster risk management continuum; and promoting equitable participation in and access to information, resources and humanitarian assistance. In line with the 2018 Manila Call for Action, in collaboration with IFRC, we will support the practical implementation of IFRC’s Minimum Standards

for Protection, Gender and Inclusion in Emergencies3 in all humanitarian responses across all sectors (shelter and settlements, emergency health and WASH) and strengthen regional networks to ensure protection, gender and inclusion is reflected in national societies’ policies, strategies and practice;

o strengthening shelter and settlements through continuing to work closely with both regional and global IFRC shelter teams to strengthen shelter coordination and national societies’ capacity to plan for and respond to emergency shelter needs. We will continue to support capacity strengthening needs and the integration of shelter into Asia Pacific national societies’ organisational strategies; and strengthening staff and volunteer capacity at headquarter and branch levels to support communities increase awareness and skills in shelter and settlements-related risk analysis, mitigation and response.

o ensuring excellence in emergency health and WASH response and strengthening local capacity to prepare for, prevent, detect and respond to infectious disease threats,, including strengthening community-based epidemic control and surveillance and raising awareness of the unique role local Red Cross Red Crescent volunteers can play in this area. This is in line with the 2018 commitment from IFRC and Asia Pacific national societies to “Work in partnership with communities and other organisations to prepare for, prevent, and respond to outbreaks, epidemics and pandemics at a local level” and target of “At least 50% of national societies introduce community-based surveillance systems”.

Influencing the humanitarian system

Our work to Influencing the humanitarian system will be focus on two key areas:

o support for enhancing the capacity of national societies to influence national and regional humanitarian action that is inclusive and accountable;

o contributing to strengthening the coordination of humanitarian action and the regulatory frameworks that govern its delivery.

Australian Red Cross Partnership Principles

Partnership is a key modality for the delivery of humanitarian action within the Movement and there is a shared partnership framework to guide relationships. The principles of partnership that underpin our program design include:

  1. Mutual respect, support, and the independence of each partner.
  2. Tackling inherent power dynamics.
  3. A long-term strategic perspective, supported by short-term monitoring.
  4. Regular consultation.

Understanding our contribution and its impact

Program performance and changes in operating context is critical for understanding where there have been successes that can be built on, where there have been challenges, and to make necessary adjustments.

Monitoring and evaluation will support:

  • Learning and improvement by all partners
  • Transparency and accountability to all program stakeholders, notably downward accountability to people reached through this program
  • Evidence-based decision-making
  • Strategic communications materials to a wide variety of stakeholders (including key decision-makers in Australia and the region and the Australian public)

performance framework has been developed to guide the program. The framework will inform the annual reporting of outputs and outcomes against annual plans and progress against the overall program goal and end of program outcomes.

Baselines will be established with partners at the start of the program to set the annual and end of program targets against which progress can be tracked across the five year period. We will conduct a mid-term review of the program and endline evaluation. These exercises will be complemented by regular reflections with partners and key stakeholders to assess program progress and correct course where necessary in a timely fashion.

Wherever possible, the program will source data from established partner systems, to reduce the burden on partners to produce duplicate reports.

Risk management and safeguarding

We understand that risks are a part of business and Australian Red Cross and its partners jointly implement effective control (risk mitigation) techniques and management. Together with our partners we will identify program-specific risks during the inception phase to put in place mitigation  controls , which will be reviewed at least annually in line with regular progress monitoring to inform changes in implementation where necessary.

Beyond context and program specific risks and mitigation measures, Australian Red Cross will work with partners to collectively reinforce ethical practice through supporting national societies to establish and apply policies on integrity and the prevention of fraud and corruption sexual exploitation and abuse to maintain the highest standards of integrity, probity, transparency and accountability to our communities and partners as committed to at the tenth Asia Pacific Regional conference in 2019.

In doing so the following risks will be addressed throughout the program:

Prevention of sexual exploitation and abuse. Australian Red Cross supports and is committed to an absolute prohibition and zero tolerance approach to sexual abuse and exploitation.

Child protection. All activities supported under this design will comply with Australian Red Cross’ Child Protection policy that establishes the minimum standards for prevention, reporting and responding to allegations of child abuse, neglect and exploitation in order to:

  • Ensure that all children and young people involved in Australian Red Cross activities are emotionally and physically safe at all times
  • Minimise the risk of abuse to children and young people participating in Australian Red Cross activities within and outside of Australia
  • Ensure that there is an appropriate framework followed by Australian Red Cross workforce in the event that the abuse of a child/young person is suspected or is disclosed

Fraud, counter the funding of terrorists and other financial risks. Financial risk assessment and management is supported by IFRC, national society and Australian Red Cross policies and procedures. Formal memoranda of understanding, project agreements, letters of exchange and / or pledge agreements are in place with partners for all program delivery and funding management arrangements.

The assessment and management of risk related to terrorism is addressed through a layered approach including:

o Projects are assessed for counter terrorism support.

o Contractual agreements and pledges with IFRC.

o Ongoing discussions with Movement partners on terrorism related risks.

o Six monthly checking of Australian Red Cross partners and countries against DFAT’s Consolidated list and proscribed lists